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Quick how-tos for Chromebook keyboard, touchscreen, settings and reset problems.
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Most steps are the same on every Chromebook because they all run ChromeOS. Keyboard shortcuts can differ slightly between models.
Powerwash is the Chromebook name for a factory reset. It removes local files and accounts, so save anything important to Google Drive first.
Some settings are locked by your school or workplace. If an option is greyed out, your administrator controls it.